Sadevio Self-Service Kiosk
The Sadevio Self-Service Kiosk is a secure, enterprise-grade check-in solution designed to streamline visitor registration, improve front-desk efficiency, and enhance the overall visitor experience. It enables visitors to check in independently while ensuring compliance with security, privacy, and accessibility requirements.
The kiosk integrates seamlessly with the Sadevio Visitor Management System, providing real-time communication with hosts, access control systems, and backend workflows. It is designed for high-traffic environments such as corporate offices, manufacturing sites, research facilities, and government buildings.

Replacing the Timer Battery in the Kiosk
Required Tools 

 

 

 Screwdriver 

 

 

 Wrench or socket tool (for loosening the nuts, size depends on model) 

 

 

 4 × AA batteries (new) 

 

 

 

 1. Disconnect power 

 

 

 Unplug the kiosk from the power outlet to ensure it is completely powered off. 

 

 

 

 2. Remove the cover 

 

 

 Use a wrench or socket tool to loosen and remove the 4 nuts . 

 

 

 Remove the cover carefully. 

 

 

 

 3. Loosen the timer (if required) 

 

 

 If the timer is mounted tightly: 

 

 

 Slightly loosen the 2 nuts on the left and right side of the timer using the wrench or socket tool. 

 

 

 Do not remove them completely. 

 

 

 

 

 

 4. Remove the timer from the DIN rail 

 

 

 On the bottom side of the timer, locate the red release knob / lever . 

 

 

 Use a screwdriver to push it downward . 

 

 

 Pull the timer forward to remove it from the DIN rail. 

 

 

 

 5. Replace the batteries 

 

 

 On the back side of the timer: 

 

 

 Replace the 4 AA batteries . 

 

 

 Make sure the polarity (+ / –) is correct. 

 

 

 

 

 

 6. Reinstall the timer 

 

 

 Mount the timer back onto the DIN rail and press it firmly into place. 

 

 

 Tighten the previously loosened nuts using the wrench or socket tool. 

 

 

 

 7. Check connections 

 

 

 Before reinstalling the cover : 

 

 

 Check all connectors and terminals . 

 

 

 If any connectors are loose, gently tighten them with a screwdriver. 

 

 

 

 

 

 8. Reinstall the cover 

 

 

 Put the cover back on and secure it with the 4 nuts . 

 

 

 

 9. Power on and set mode 

 

 

 Plug the kiosk back into the power outlet. 

 

 

 Set the timer switch from AUTO / MANU to ON .

Refill card stacker
  

 1. Remove cards from the recycle bin 

 

 

 Remove new cards from the recycle bin and prepare them for loading. 

 

 

 Make sure the cards are aligned and clean . 

 

 

 

 2. Remove the card stacker box 

 

 

 Locate the release switch on the side of the card stacker box . 

 

 

 Pull the release switch. 

 

 

 Lift the box upward to remove it from the stacker. 

 

 

 

 3. Load cards into the box 

 

 

 Inside the box, locate the metal spring-loaded slider (card pressure plate). 

 

 

 Lift the metal slider upward . 

 

 

 Place the cards under the slider , making sure they are stacked evenly. 

 

 

 Slowly release the slider so it rests on top of the cards , applying pressure. 

 

 

 

 ⚠️ Important: The metal slider must always be on top of the cards to ensure proper feeding. 

 

 

 4. Reinsert the box into the stacker 

 

 

 Insert the box back into the card stacker. 

 

 

 Check the direction label on the top of the box and ensure it is oriented correctly. 

 

 

 Push the box down until it locks firmly into place . 

 

 

 

 5. Final check 

 

 

 Gently pull on the box to confirm it is securely locked . 

 

 

 The card stacker is now ready for operation. 

 

 

  

Setting Up the Kiosk
⚠️ Important Safety Notice (Before Setup) 

 

 

 The transport wheels must be removed before operating the kiosk. The wheels are for transportation only and must not be used during normal operation. 

 

 

 Power Connection 

 

 

 On the lower back side of the kiosk, you will find a small access door . 

 

 

 Behind this door are: 

 

 

 Power plug 

 

 

 Ethernet input 

 

 

 Power switch 

 

 

 

 

 Connect the power cable to the kiosk. 

 

 

 Turn the power switch to ON. 

 

 

 Network Connection 

 We strongly recommend using a wired Ethernet connection for best reliability. 

 

 Ethernet Connection (Recommended) 

 

 

 On the lower back side of the kiosk, connect the Ethernet cable to the Ethernet port. 

 

 

 Configure the network settings on the kiosk: 

 

 

 Go to Settings → More → Ethernet 

 

 

 

 

 Activate the Ethernet connection. 

 

 

 Configure your network-specific settings (e.g. DHCP or static IP). 

 

 

 📌 Recommendation: If you are using a wired Ethernet connection, we recommend disabling Wi-Fi . 

   

 

 

 Wi-Fi Connection (Optional) 

 If Ethernet is not available, Wi-Fi can be used. 

 

 

 Go to Settings → Wi-Fi 

 

 

 Enable Wi-Fi 

 

 

 Select the Wi-Fi network you want to connect to 

 

 

 Enter the password if required 

 

 Verify that the Wi-Fi connection is successfully established